{"product_id":"9781137375452-measuring-customer-experience-how-to-develop-and-execute-the-most-profitable-customer-experience-strategies","title":"Klaus Philipp - Measuring Customer Experience How To Develop And Execute The Most Profitable Customer Experience Strategies - Hardcover","description":"Binding: Hardcover\u003cbr\u003e\nDescription: Now more than ever customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data this book offers a simple but thorough guide on how to master the challenges of the market and how to deliver superior performance through effective customer experience management.\u003cbr\u003e\nTitle: Measuring Customer Experience How To Develop And Execute The Most Profitable Customer Experience Strategies\u003cbr\u003e\nAuthor(s): Klaus Philipp\u003cbr\u003e\nPublisher: Palgrave Macmillan\u003cbr\u003e\nBarcode: 9781137375452\u003cbr\u003e\nPages: 166 Pages, Xiv, 166 P.\u003cbr\u003e\nPublication Date: 12\/4\/2014\u003cbr\u003e\nCategory: Customer Services","brand":"Klaus Philipp","offers":[{"title":"Default Title","offer_id":49613606945073,"sku":"IN-G-9781137375452","price":56.61,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0644\/6759\/9594\/files\/9781137375452.jpg?v=1724607386","url":"https:\/\/bookdelivered.com\/products\/9781137375452-measuring-customer-experience-how-to-develop-and-execute-the-most-profitable-customer-experience-strategies","provider":"Book Delivered","version":"1.0","type":"link"}