{"product_id":"9781633690783-difficult-conversations-hbr-20-minute-manager-series","title":"Harvard Business Review - Difficult Conversations (Hbr 20 - Minute Manager Series) - Paperback","description":"Binding: Paperback\u003cbr\u003e\nDescription: Mastering difficult conversations with confidence. You have to talk with a colleague about a fraught situation but you're worried that they'll yell or blame you or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive not combative. Difficult Conversations walks you through: Uncovering the root cause of friction Maintaining a positive mind - set Untangling the problem together Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20 - Minute Manager series. Whether you need a crash course or a brief refresher each book in the series is a concise practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply for ambitious professionals and aspiring executives from the most trusted source in business.\u003cbr\u003e\nTitle: Difficult Conversations (Hbr 20 - Minute Manager Series)\u003cbr\u003e\nAuthor(s): Harvard Business Review\u003cbr\u003e\nPublisher: Harvard Business Review Press\u003cbr\u003e\nBarcode: 9781633690783\u003cbr\u003e\nPages: 128 Pages, Illustrations, Unspecified\u003cbr\u003e\nPublication Date: 2\/16\/2016\u003cbr\u003e\nSeries: 20-Minute Manager\u003cbr\u003e\nCategory: Business Communication \u0026amp; Presentation","brand":"Harvard Business Review","offers":[{"title":"Default Title","offer_id":49622184198449,"sku":"IN-G-9781633690783","price":12.69,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0644\/6759\/9594\/files\/9781633690783.jpg?v=1724719040","url":"https:\/\/bookdelivered.com\/products\/9781633690783-difficult-conversations-hbr-20-minute-manager-series","provider":"Book Delivered","version":"1.0","type":"link"}