{"product_id":"9781784520984-utter-confidence-how-what-you-say-and-do-influences-your-effectiveness-in-business","title":"Yates Ally - Utter Confidence How What You Say And Do Influences Your Effectiveness In Business - Paperback","description":"Binding: Paperback\u003cbr\u003e\nDescription: Do you ever feel frustrated anxious or ineffective when communicating with others at work? Miscommunications lead to wasted time productivity losses and in some cases upset and anger. It really does not need to be that way. Sharing the secrets of Behaviour Analysis (the study of what we say and how we say it) Ally Yates draws on extensive academic research and over 30 years of corporate experience. With an informative easy - to - read style the concepts are clearly explained and supported by illuminating examples and clever practical tips for modifying your behaviour so that you can increase your effectiveness and achieve more positive outcomes.\u003cbr\u003e\nTitle: Utter Confidence How What You Say And Do Influences Your Effectiveness In Business\u003cbr\u003e\nAuthor(s): Yates Ally\u003cbr\u003e\nPublisher: Rethink Press\u003cbr\u003e\nBarcode: 9781784520984\u003cbr\u003e\nPages: 184 Pages\u003cbr\u003e\nPublication Date: 2\/28\/2017\u003cbr\u003e\nCategory: Office \u0026amp; Workplace","brand":"Yates Ally","offers":[{"title":"Default Title","offer_id":49623402676529,"sku":"IN-G-9781784520984","price":22.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0644\/6759\/9594\/files\/9781784520984.jpg?v=1724766709","url":"https:\/\/bookdelivered.com\/products\/9781784520984-utter-confidence-how-what-you-say-and-do-influences-your-effectiveness-in-business","provider":"Book Delivered","version":"1.0","type":"link"}