Hotel And Hospitality English A 1 - A 2

Description: This unique self - study course is for elementary - level adults who need English for the hospitality industry such as workers in hotels and restaurants. Ideal for front - line staff who need to communicate confidently in English to maintain good customer relations.24 compact units cover a wide range of practical scenarios such as meeting and greeting guests taking orders at breakfast and at the bar handling guest complaints and dealing with guest requests.4 - page unit includes an easy - to - follow photo story that deals with the topic of the unit and introduces key functional language. The pocket - sized course book also contains vocabulary lists for quick reference practical examples of typical emails an answer key and a pronunciation guide to further aid the self - study learner. The online audio provides valuable listening practice to accompany each unit.
Title: Hotel And Hospitality English A 1 - A 2
Author(s): Seymour Mike
Publisher: Harpercollins Publishers
Barcode: 9780007431984
Pages: 160 Pages
Publication Date: 1/1/2012
Series: Collins English for Work
Category: Elt: English For Business