Michelli Joseph Phd
Michelli Joseph Phd - The New Gold Standard: 5 Leadership Principles For Creating A Legendary Customer Experience Courtesy Of The Ritz - Carlton Hotel Company - Hardcover
Michelli Joseph Phd - The New Gold Standard: 5 Leadership Principles For Creating A Legendary Customer Experience Courtesy Of The Ritz - Carlton Hotel Company - Hardcover
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Binding: Hardcover
Description: When it comes to quality style and service The Ritz - Carlton Hotel Company has set the gold standard for delivering the highest level of customer experience. This book features the five key principles behind The Ritz - Carlton Hotel Company's success and customer service innovations. It is intended for executives and managers at all levels.
Title: The New Gold Standard: 5 Leadership Principles For Creating A Legendary Customer Experience Courtesy Of The Ritz - Carlton Hotel Company
Author(s): Michelli Joseph Phd
Publisher: Mcgraw - Hill Education - Europe
Barcode: 9780071548335
Pages: 304 Pages
Publication Date: 7/4/2008
Category: Hospitality Industry
Description: When it comes to quality style and service The Ritz - Carlton Hotel Company has set the gold standard for delivering the highest level of customer experience. This book features the five key principles behind The Ritz - Carlton Hotel Company's success and customer service innovations. It is intended for executives and managers at all levels.
Title: The New Gold Standard: 5 Leadership Principles For Creating A Legendary Customer Experience Courtesy Of The Ritz - Carlton Hotel Company
Author(s): Michelli Joseph Phd
Publisher: Mcgraw - Hill Education - Europe
Barcode: 9780071548335
Pages: 304 Pages
Publication Date: 7/4/2008
Category: Hospitality Industry
