Salesforce Field Service A Beginners Guide To Creating Managing And Automating Field Service

Binding: Paperback
Description: Salesforce Field Service (formerly Field Service Lightning) connects customers workforce and products on a single platform to deliver exceptional on - site services. This book guides Field Service enthusiasts in creating managing and automating support with use cases and real - time examples. You will learn Salesforce Field Service which will help you better manage your customers internal users and field technicians. As you advance you ll learn the whole end - to - end life cycle of creating work orders associating service appointments to work orders scheduling and dispatching service appointments to field technicians and completing the work orders. By the end of this book you ll be able to implement test and deploy Salesforce Field Service for both Desktop and Mobile apps. What you ll learn Basics of Field Service Field Service objects and data model Field Service schedulingand optimization Configuring Salesforce Field Service Managing Salesforce Field Service capabilities Configuring and using the Field Service Mobile App Deploying and testing Salesforce Field Service Salesforce Field Service KP Is and Reporting Who This Book Is for This book is for Salesforce admins developers and consultants who are looking to learn and implement Salesforce Field Service. A basic understanding of Salesforce is assumed. Coding or programming experience is not required.
Title: Salesforce Field Service A Beginners Guide To Creating Managing And Automating Field Service
Author(s): Chatrati Saiteja
Publisher: Apress
Barcode: 9781484295168
Pages: 267 Pages, 164 Illustrations, Black And White; Xiii, 267 P. 164 Illus.
Publication Date: 11/1/2023
Category: Cloud Computing