Kalbach James
Kalbach James - Mapping Experiences A Complete Guide To Creating Value Through Journeys Blueprints And Diagrams - Paperback
Kalbach James - Mapping Experiences A Complete Guide To Creating Value Through Journeys Blueprints And Diagrams - Paperback
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Binding: Paperback
Description: This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique you can visually map existing customer experience and envision future solutions.
Title: Mapping Experiences A Complete Guide To Creating Value Through Journeys Blueprints And Diagrams
Author(s): Kalbach James
Publisher: O'reilly Media
Barcode: 9781492076636
Pages: 400 Pages
Publication Date: 12/29/2020
Category: User Interface Design & Usability
Description: This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique you can visually map existing customer experience and envision future solutions.
Title: Mapping Experiences A Complete Guide To Creating Value Through Journeys Blueprints And Diagrams
Author(s): Kalbach James
Publisher: O'reilly Media
Barcode: 9781492076636
Pages: 400 Pages
Publication Date: 12/29/2020
Category: User Interface Design & Usability
