Curtin Steve - The Revelation Conversation Inspire Greater Employee Engagement By Connecting To Purpose - Paperback

Binding: Paperback
Description: Discover a breakthrough way to link employees daily job duties to the organization's purpose and watch employee engagement productivity and customer satisfaction soar! Nearly every organization has a mission vision or purpose statement that is displayed on its website or framed and mounted in the executive corridor. But it is largely unknown to employees and seemingly unrelated to their daily jobs. As a result while employees may possess the knowledge and skills to do their jobs they are unaware of what bestselling customer service author Steve Curtin calls job purpose: how their specific tasks contribute to the organization's reason for being. They understand what to do and how to do it but not why they do it. Curtin offers a fresh tool to overcome this challenge. The Revelation Conversation is a one - on - one exchange where leaders and managers involve employees in the discovery of their total job role connect job duties to job purpose and inspire greater employee engagement. Instead of just having assignments to work on they now have a purpose to work toward. Service quality goes from transactional to exceptional. The book contains dozens of examples of how leading companies link their corporate ideals to employees daily job responsibilities. By creating an environment for employees to do work that matters rather than simply check boxes and go through the motions employers will reap the benefits of higher levels of employee engagement productivity and customer satisfaction.
Title: The Revelation Conversation Inspire Greater Employee Engagement By Connecting To Purpose
Author(s): Curtin Steve
Publisher: Berrett - Koehler Publishers
Barcode: 9781523000678
Pages: 240 Pages
Publication Date: 5/31/2022
Category: Business & Management