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Harvard Business Review

Harvard Business Review - Difficult Conversations (Hbr 20 - Minute Manager Series) - Paperback

Harvard Business Review - Difficult Conversations (Hbr 20 - Minute Manager Series) - Paperback

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Binding: Paperback
Description: Mastering difficult conversations with confidence. You have to talk with a colleague about a fraught situation but you're worried that they'll yell or blame you or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive not combative. Difficult Conversations walks you through: Uncovering the root cause of friction Maintaining a positive mind - set Untangling the problem together Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20 - Minute Manager series. Whether you need a crash course or a brief refresher each book in the series is a concise practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply for ambitious professionals and aspiring executives from the most trusted source in business.
Title: Difficult Conversations (Hbr 20 - Minute Manager Series)
Author(s): Harvard Business Review
Publisher: Harvard Business Review Press
Barcode: 9781633690783
Pages: 128 Pages, Illustrations, Unspecified
Publication Date: 2/16/2016
Series: 20-Minute Manager
Category: Business Communication & Presentation
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