Brewster Ernest
Brewster Ernest - Business Relationship Manager Careers In It Service Management - Paperback
Brewster Ernest - Business Relationship Manager Careers In It Service Management - Paperback
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Binding: Paperback
Description: Business relationship management (BRM) is central to all aspects of an organisation's interaction with existing and potential customers. It is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible book gives an excellent introduction to the role of a BRM manager covering areas such as purpose required skills responsibilities interface and career progression as well as tools standards and frameworks related to the role.
Title: Business Relationship Manager Careers In It Service Management
Author(s): Brewster Ernest
Publisher: Bcs Learning & Development Limited
Barcode: 9781780172507
Pages: 190 Pages
Publication Date: 6/30/2014
Series: BCS Guides to IT Roles
Category: Information Technology: General
Description: Business relationship management (BRM) is central to all aspects of an organisation's interaction with existing and potential customers. It is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible book gives an excellent introduction to the role of a BRM manager covering areas such as purpose required skills responsibilities interface and career progression as well as tools standards and frameworks related to the role.
Title: Business Relationship Manager Careers In It Service Management
Author(s): Brewster Ernest
Publisher: Bcs Learning & Development Limited
Barcode: 9781780172507
Pages: 190 Pages
Publication Date: 6/30/2014
Series: BCS Guides to IT Roles
Category: Information Technology: General
