Griffiths Richard - It Service Management Support For Your Itsm Foundation Exam - Paperback

Binding: Paperback
Description: Whether you're preparing for your service management foundation exam or simply want to understand service management better this new edition of our popular book covers the latest thinking and provides a comprehensive practical introduction to IT service management. Building on their collective service management experience the authors walk you through essential concepts including processes functions and roles and illustrate these with real - life examples.
Title: It Service Management Support For Your Itsm Foundation Exam
Author(s): Griffiths Richard
Publisher: Bcs Learning & Development Limited
Barcode: 9781780173184
Pages: 226 Pages
Publication Date: 3/21/2016
Category: Network Management