Mintz Ofer - The Post - Pandemic Business Playbook Customer - Centric Solutions To Help Your Firm Grow - Paperback

Binding: Paperback
Description: Covid - 19 forced a dramatic change to customer behavior that resulted in an economic crisis not witnessed by anyone alive. Businesses can no longer operate as before because their customers are no longer operating as before. This book provides customer - centric based guidance for how businesses should adapt to this new reality deriving insights from academic research case studies interviews and best practice examples from around the world. As validated by hundreds of top - level executives its readers will gain a better understanding of why customer behavior has changed so they can use the book's solutions to navigate through and succeed in the post Covid - 19 future.
Title: The Post - Pandemic Business Playbook Customer - Centric Solutions To Help Your Firm Grow
Author(s): Mintz Ofer
Publisher: Springer Verlag Singapore
Barcode: 9789811658709
Pages: 224 Pages, 70 Illustrations, Color; Xix, 224 P. 70 Illus. In Color.
Publication Date: 2/14/2023
Category: Customer Services